Shipping policy

Thank you for choosing Grayne for your clothing needs. We are committed to providing you with the best shopping experience, including efficient and timely delivery of your orders.

Order Processing:

Orders are typically processed within 1-2 weeks after payment confirmation.
Orders placed on weekends or holidays will be processed on the following business day.
Once your order is processed, you will receive a confirmation email with your order details and tracking information.

Shipping Methods and Rates:

We offer standard and expedited shipping options for domestic and international orders.
Shipping rates are calculated based on the destination, package weight, and shipping method selected during checkout.
Free shipping may be available for orders exceeding a certain amount, as specified on our website.

Estimated Delivery Time:

Delivery times vary depending on the shipping method selected and the destination.
Estimated delivery times will be provided during checkout.
Please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs clearance delays, or carrier issues.

Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
You can track the status of your order using the provided tracking number on our website or through the carrier's website.

International Shipping:

We ship to select international destinations. International shipping rates and delivery times vary by location.
Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These fees are the responsibility of the recipient.

Shipping Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

For information on returns and exchanges, please refer to our Returns Policy.
If you have any further questions or concerns about our shipping policy, please don't hesitate to contact us at info@grayne.eu.

Thank you for shopping with Grayne!